Privacy Policy
Effective Date: July 9, 2026
Introduction
Premium Home Buyers LLC ("Premium Home Buyers," "Company," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://premiumhomebuyerstx.com, contact us, request a cash offer, or otherwise interact with our services.
By using our website or providing your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or communicate with us:
Personal Information
Name
Email address
Phone number
Property address
Mailing address
City and State
Any additional information you voluntarily provide
Property Information
When requesting a cash offer, we may collect information such as:
Property address
Property condition
Occupancy status
Estimated value
Mortgage information (if voluntarily provided)
Photos or documents you choose to submit
Technical Information
We may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referral source
Website usage data through cookies and analytics technologies
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries
Evaluate your property
Prepare and communicate cash offers
Schedule appointments
Coordinate real estate transactions
Provide customer support
Improve our website and services
Detect fraud or unauthorized activity
Comply with legal obligations
Send communications related to your property inquiry
3. Text Messaging (SMS)
If you voluntarily provide your mobile phone number through our website, by phone, by email, or through any other communication channel, you expressly consent to receive calls and text messages from Premium Home Buyers LLC regarding your property inquiry, requested cash offer, appointment scheduling, transaction updates, customer support, and other communications related to our services.
Message frequency may vary depending on your interaction with us.
Message and data rates may apply based on your mobile carrier's plan.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you choose to opt in again.
For assistance, reply HELP or contact us at kevin@premiumhomebuyerstx.com.
Your consent to receive text messages is not a condition of purchasing or selling any property or using our services.
Premium Home Buyers LLC does not sell, rent, or share your personal information, including your mobile phone number or SMS consent, with third parties or affiliates for their own marketing or promotional purposes.
We may share your information only with trusted service providers who assist us in operating our business and delivering our services, and only to the extent necessary to perform those services. These service providers are contractually required to protect your information and may not use it for their own marketing purposes.
4. How We Share Information
We do not sell your personal information.
We may share your information only when necessary with:
Title companies
Escrow companies
Service providers assisting our business
Professional advisors
Government agencies when required by law
Law enforcement when legally required
All third parties are expected to protect your information appropriately.
5. Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
Understand website traffic
Improve website performance
Remember user preferences
Analyze visitor behavior
You may disable cookies through your browser settings; however, doing so may affect certain website features.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as reasonably necessary to:
Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
Information that is no longer needed is securely deleted or destroyed when appropriate.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website is intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under 13 years old.
If we become aware that we have collected information from a child without appropriate consent, we will promptly delete that information.
10. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information, subject to legal exceptions
Request information about how your data is used
To exercise these rights, please contact us using the information below.
11. Changes to This Privacy Policy
Premium Home Buyers LLC may update this Privacy Policy from time to time.
Any revisions become effective immediately upon posting to this website.
Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Premium Home Buyers LLC
Website:
https://premiumhomebuyerstx.com
Email:
kevin@premiumhomebuyerstx.com
Phone:
915-504-8688
Mailing Address:
13411 Lopez Rd, El Paso, TX, 79938
Business Hours:
Monday–Friday: 8:00 AM – 5:00 PM
Saturday: By Appointment
Sunday: Closed
© 2026 Premium Home Buyers LLC. All Rights Reserved.